Gift Card Terms and Conditions

GIFT CARDS REGULATIONS SPECIFYING THE RULES OF THEIR SALE AND EXECUTION

  • 1. General provisions
  1. The issuer of the Vouchers is:


Fractal Solutions sp. z o. o. based in Warsaw, ul. street Sienna 72 lok. 8, NIP: 5272960840 entered into the register of entrepreneurs of the National Court Register kept by the District Court for the Capital City of Warsaw in Warsaw, 13th Commercial Division of the National Court Register, under KRS number: 0000905800, share capital in the amount of PLN 5,000,

represented by:

Mateusz Polkowski – member of the management board

hereinafter referred to as the " Exhibitor "

  1. The Exhibitor's offer includes the following types of gift vouchers: gift card for purchases at the napieknewlosy.pl store , hereinafter referred to as the Voucher
  2. The term "Purchaser" means a natural or legal person purchasing a Voucher from the Issuer.
  3. A voucher is a merchandise voucher, treated as a means of payment, with its own individual identification number. Each merchandise voucher is recorded by the Issuer.
  4. The validity date is located on the Voucher and is 12 months from the date of its purchase. The validity date of the Voucher cannot be extended.

  • 2 Acceptance of the Regulations

Purchasing a Voucher is tantamount to having read the Regulations, accepting their provisions in their entirety and committing to comply with them.

  • 3 Purchase of Vouchers

The Issuer offers the following methods of purchasing Vouchers:

- online, after selecting the amount for which the Voucher is to be issued and paying the fee.

  • 4 Rules for redeeming Vouchers
  1. The Voucher is redeemed in the online store napieknewlosy.pl
  2. From the date of delivery of the Voucher, the Issuer is not responsible for its loss or damage.
  3. If the entire amount for which the Voucher was issued is not used, the Buyer may use the amount remaining on the Voucher for subsequent purchases.
  4. If the price for purchases exceeds the value of the Voucher, the Buyer or Voucher holder is obliged to pay the difference.
  5. The Issuer has the right to refuse to redeem the Voucher in the following cases:
    a) expiry of the Voucher's validity period,
  6. b) closing the napieknewlosy.pl sales platform.
  • 5 Off-premises acquisition
  1. The buyer/consumer has the right to withdraw from a distance contract within 14 days from the date of delivery of the Voucher without giving a reason or incurring costs upon written declaration of withdrawal from the contract. If the order is completed by the Exhibitor, there is no right to withdraw from the contract.
  2. The payment will be refunded no later than within 14 days from the date of receipt by the Exhibitor of the declaration of withdrawal from the contract.
  3. The Issuer shall refund the payment using the same method of payment as used by the Buyer, unless the Buyer has expressly agreed to a different method of return.
  • 6 Complaints
  1. Each Buyer has the right to submit a complaint within 14 days from the date of receipt or delivery of the Voucher. The complaint should be submitted in the form of an e-mail statement sent to the e-mail address kontakt@napieknewlosy.pl. The Exhibitor is obliged to consider such a complaint within 14 days of its receipt and will notify about its resolution.
  2. A written complaint should include the name, surname, exact address, telephone number and e-mail address, as well as a detailed description and reason for the complaint. Complaints that are incomplete or submitted after the above-mentioned deadline will not be considered.
  • 7 Payments
  1. Payment for the purchased Voucher should be made in one of the following ways:
    a) Online on the website napieknewlosy.pl
    b) By transfer to the bank account previously indicated by the Issuer
  2. The confirmation of the purchase of a Voucher is a debit accounting note or a confirmation of the purchase of the Voucher sent electronically to the indicated e-mail address.
  3. After redeeming the Voucher, the Issuer issues a receipt.
  • 8 Deliveries

The Parties make all deliveries to each other electronically via the e-mail addresses referred to in §9 section 1 of this contract or in person with acknowledgment of receipt. The other party's refusal to accept correspondence sent in the above-mentioned manner is tantamount to its effective delivery; this effect also occurs in the event of failure to collect correspondence despite the shipment being notified twice by a representative of the postal operator.

  • 9 Address for correspondence
  1. The Issuer, as a Party to this agreement, provides the following postal and e-mail addresses for correspondence:

Address: Chełmżyńska 253A/T4, 04-458 Warsaw
E-mail: kontakt@napieknewlosy.pl

  1. Sending the letter to the last address provided is tantamount to sending it to the correct address.
  • 10 Unregulated issues

In matters not regulated by the provisions of these Regulations, the provisions of the Civil Code shall apply.

  • 11 Jurisdiction

Any disputes regarding the implementation of these Regulations will be resolved by a common court competent for the Exhibitor.

Attachments:

1. Consent to the processing of personal data